FAQs

TalaBuy is an online marketplace connecting buyers and sellers across Africa. Our platform offers a wide range of products, including fashion, electronics, home goods, and more.

TalaBuy operates in select countries across Africa. To see if TalaBuy is available in your country, please visit our website or contact our customer support team.

To create an account on TalaBuy, simply visit our website and click on the “Sign Up” or “Register” button. Follow the prompts to provide your email address, create a password, and complete the registration process.

If you’re interested in selling your products on TalaBuy, you can apply to become a vendor by filling out our online application form. Once approved, you can create product listings and start selling to our community of buyers.

TalaBuy accepts various payment methods, including credit/debit cards, mobile money, and bank transfers. Payments are processed securely through our payment gateway partners.

TalaBuy offers a hassle-free return policy for eligible items. If you’re not satisfied with your purchase, you can return the item within a specified period for a refund or exchange. Please refer to our Returns & Refunds page for more information.

Shipping policies may vary depending on the seller and the location of the buyer. Sellers will ship the product using TalaBuy’s supply chain orders in a timely manner. Some sellers or may offer free shipping or discounted rates for certain items.

If you have any questions or need assistance, you can reach out to our customer support team through our website or by emailing contact@talabuy.com

We’re here to help!

Yes, you can track your order on TalaBuy by logging into your account and accessing the  “Track My Order” section. You’ll be able to see the status of your order and track its progress until it reaches your doorstep.

TalaBuy takes the security and privacy of our users seriously. We employ industry-standard encryption and security measures to protect your personal information and ensure a safe shopping experience for all users.