Privacy Policy

At TalaBuy, we are committed to protecting your personal information and providing a secure shopping experience for all customers across The Gambia.

This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, app, or related services.

1. Information We Collect

We may collect the following types of personal information:

1. Full name, phone number, email address, and delivery address
2. Purchase history and preferences
3. Device type, browser, and usage data (to improve app performance)
4. Any information voluntarily submitted (e.g. customer support, forms)

2. How We Use Your Information

We use your information to:

1. Process and deliver your orders
2. Communicate updates, order confirmations, and support
3. Improve our platform performance and customer experience
4. Detect fraud or misuse of the platform
5. Inform you of promotions, updates, and new product launches (only if you opt-in)

3. Data Protection

TalaBuy uses secure technology and practices to store and protect your information. Access to personal data is restricted to authorized team members and service providers who support our operations.

4. Third-Party Services

We may work with trusted third-party providers (e.g. payment processors, delivery partners). These providers are only given the minimum necessary data to complete the service and are obligated to protect your information.

TalaBuy does not sell or rent your personal data to any outside parties.

5. Your Rights

You have the right to:

1. Access the personal data we store
2. Request corrections or deletions
3. Opt out of marketing communications at any time

To exercise these rights, please contact us at: support@talabuy.com

6. Children’s Privacy

TalaBuy is not intended for use by children under the age of 16. We do not knowingly collect personal information from minors.

7. Policy Updates

We may update this policy from time to time. All changes will be posted on this page, and your continued use of the platform implies your acceptance of the updated terms.

By using TalaBuy, you agree to this Privacy Policy.

If you have any questions or concerns, contact us at:

📧 support@talabuy.com